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💛 Customer Support

Not Receiving Emails: How to Whitelist

If you are having trouble receiving our emails or they've been delivered straight to your spam or junk folder, whitelisting will let the spam filter in your account know that our emails are safe and can go straight to your inbox. Sometimes replying t

Paying through ClickBank

ClickBank accepts payments via Discover, American Express, Mastercard, Visa, Diners Club International, and PayPal. Please know, when paying with PayPal, your email address associated with that account will override the email address entered in your

How long does delivery take after my order is shipped?

Delivery times vary based on destination and time of year. For U.S. orders with standard shipping, you can typically expect your order within 5-7 business days. International orders may take closer to 10-20 business days.

Why can’t I track my order?

If you received a shipping confirmation for a physical product and the confirmation included a tracking number, this means your package has left warehouse and is on its way to you. Please allow up to 48 hours for your tracking information to become a

What should I do if I receive the wrong item in my order?

Please double check your order confirmation email, as this will list all of the items that should have been included in your order. If you receive the wrong item, please contact our customer support team. We will arrange for the correct item to be se

What should I do if my order arrives damaged?

We're sorry your order didn't arrive as expected! Please contact our team for assistance at [email protected] or use the live chat icon on the lower right corner of the screen. Include your order number and a description of the damage. Please al

How do I ensure that I receive newsletters and important updates?

To continue receiving newsletters and stay updated with important information about health, fitness, and other relevant topics from Danette, you can take a few simple steps. First, add the email address from the newsletter to your address book or mar